Interim Executive Model
Interim CxO Model
Exhibit 1 (Click to Enlarge)
Our value proposition and key differentiation point is that we own the complete lifecycle of your transformation - from ideation to implementation. We do this by taking on an interim CxO role, ensuring our fee-at-risk model only rewards us if your enterprise meets certain agreed upon financial metrics. Simply, we win only when you win. To that point, we have extensive experience in holding all the key CxO titles, including CEO, COO, CFO, CIO, CMO, and CHRO roles. In its simplest form, our process consists of three core steps, specifically: (1) identification and diagnostic stage, (2) ideation and creation of the transformation roadmap, and (3) implementation across the organization. We believe that to be successful, companies need not only a well-defined recommendation and strategic PowerPoint presentation, but also a tactical, boots on the ground executive, leading the transformation to ensure the right levers are implemented.
To begin, when taking on an interim CxO role we typically stay on for 6-12+ months to ensure sustainable and profitable change. Secondly, we implement highly sophisticated and creative contingency fee arrangements in which a majority of our fee structure is based on us ensuring the transformation meets agreed upon KPI's. Simply, we are truly embedded and incentivized to not only identify and create an impactful solution but to also drive lasting change for your company and its shareholders. Thirdly, because we’ve seen the first 100 days many times, you’ll have a highly seasoned expert leading your transformation and helping you avoid the common pitfalls so many enterprises experience along their growth journey. Finally, we leverage our comprehensive, proprietary toolkit of over 50 trademarked transformation platforms, tools, and frameworks that we know “gets the job done,” ensuring significant and sustainable profitable growth.
Exhibit 2 (Click to Enlarge)
The main reason we offer such a fee-at-risk interim CxO model is that companies face increasing pressures to keep pace with the rising expectations of customers and shareholders. Unfortunately, many organizations are failing to keep up with these rising expectations and are thus witnessing stagnant or declining growth. This has created an ever-growing gap between top and bottom-quartile performers. Several key stats highlight this ever-growing corporate gap - gaps that we help clients overcome through our interim CxO model.
74% of transformation projects fail, leaving only 26% actually driving value
85% of stagnant growth stems from internal problems not external, competitive, or market forces
70% of employees are not engaged with their work, with almost 20% destroying value and 50% not creating any value day in and day out
93% of companies do not exceed customer expectations, limiting customer loyalty, advocacy, referrals, and overall lifetime value
50% of the S&P 500 will be out of business over the next decade as compared to 1965 where the average tenure of companies on the S&P 500 was 33 years
Our process ensures you avoid these aforementioned pain points and instead, experience sustainable, profitable growth. By aligning incentives, we unlock results and ensure positive change is firmly embedded in your culture. Simply, when we leave you keep achieving best-in-class post-transformation results. This transpires because we’ve embedded a winning “transformation always on mindset” that allows you to predict instead of react, innovate instead of replicate, and disrupt instead of being disrupted upon.
No element is as vital to enterprise success than world-class leadership. Learn about 30 best leadership practices that can help any leader maximize not only their potential but also the potential of those around them.
Culture is perhaps the greatest yet most ignored profit generating engine. Unfortunately, a company’s culture is often collecting dust in employees' desks because without psychological ownership these words never drive change.
In today’s ever-evolving corporate landscape where complexity and quickening innovation cycles is a constant hurdle to growth, firms must take a renewed focus on ensuring internal health is aiding rather than hindering growth.
Distinctive digital capabilities is a necessity for staying viable in today's market. This article presents a holistic 9-step digital transformation roadmap that can be leveraged in creating a profitable and sustainable digital ecosystem.
Employee engagement serves as a gateway to product innovation, service excellence, and sustainable growth. However, with only 30% of employees engaged in their work significant value destruction is holding back growth.
If a company wants raving customers it first needs raving employees. The “customer experience quadrant” illustrates the key revenue and cost drivers associated with either top or bottom-quartile customer service performance.
Many companies experience what this articles calls the “culture paradox,” whereby a great initial culture creates growth, that growth creates complexity, complexity destroys that culture, and a poor culture destroys growth.
The days of being successful on merely a differentiated product are over. Simply, a world-class customer experience is equally vital to success. Explore the 9 core transformation drivers needed to exceed customer expectations.
Volatility is the new normal. As such, companies must disrupt themselves before others do it for them. Sales is no exception because digitally empowered customers are continually expanding sales expectations.
Poor decision-making is often the number one culprit for why companies fail or see stagnant growth. Transitioning from a linear, one-dimensional decision-making approach to a 360° omni-stage™ model can unlock growth.
Negotiations, as a corporate capability, offer significant and often overlooked value. Companies can leverage these 10 best practices across functions such as sales, M&A, and procurement to unlock significant value.
The phrase “good enough” is used by the lazy to justify inaction so disrupt yourselves before others do it for you. And, without creating a runway for failure leaders can't expect a runway for success.
A great leader doesn't create followers but instead creates other leaders. Simply, great leaders empower and drive success by leading from behind during good times and leading from the front during turbulent times.
Key accounts often represent ~50 percent of a company's revenue yet typically bring in 5-9 percent lower margins than other customers. Explore 10 best practices, that can close this gap and unlock significant value.
Volatility is the new normal where winners are not those with size but rather those with speed. Leaders must reconcile the need for speed with unbiased, value maximizing decision-making.
Great leaders do not let the preservation of artificial harmony trump the importance of an open, transparent culture where everyone has a voice to respectfully dissent and be heard.
Humility is the gateway to successful leadership because great leadership does not rest with those that think they know but rather with those that have the humility to realize they don’t know.
Cross-functional collaboration is the glue that holds a company together. Without it, silos erode the culture, customer experience, and growth. Three steps can be taken to create sustainable cross-functional collaboration.
Transformation Frameworks
Transformation Frameworks
Our profit unlocking transformations are based on our proprietary frameworks which cover the most pressing, top-of-mind challenges matrix driven enterprises face in today's digitally evolved landscape. Our expertise covers digital at scale transformations, customer experience, sales force effectiveness, organizational health (including culture, change management, and employee engagement), growth strategy, M&A, and decision-making turnarounds. See below for a high level overview of the frameworks we leverage in unlocking profitable and sustainable growth for our clients.
Client Results
Client Results
- Unlock Significant Top & Bottom Line Value -
PNI’s proprietary tools and training allow our clients to quickly achieve significant and sustainable top and bottom-line growth. We help clients increase revenues by 22 to 43 percent, reduce costs by 17 to 36 percent, improve margins by up to 2x, and improve shareholder returns by up to 43 percent. A sampling of our client results can be seen below (scroll through and click to enlarge).
Transformation Services by Function
Our digital transformation engagements drive significant growth, innovation, and organizational success ensuring distinctive (1) employee empowerment, (2) product differentiation & (3) customer experience
Our organizational health, culture, and employee engagement transformations drive ownership, enterprise adoption rate, sustainability, and significant revenue and profit growth, including up to 4X ROI
Our customer experience work ensures top customer engagement/loyalty, top quartile net promoter scores, and a pain-point free customer journey, equating to revenue increases by 12% and greater
Our sales transformations includes key negotiation and behavioral science levers, allowing our clients to experience revenue improvements of 12 to 33 percent and margin increases from 6 to 17 percent
Our decision-making and strategy turnarounds mitigate stagnant growth, resulting in 8 to 15 percent improvement in ROI and ~29 percent increase in the likelihood of exceeding targeted returns
Our M&A and PE engagements optimize purchase price while ensuring target synergies are fully reached or exceeded, resulting in 28 to 77 percent higher RTSR and ~37 percent increase in deal closings
We help clients unlock key account value while improving the customer journey via elimination of negotiation pain points, enabling 11 to 17 percent revenue growth and 8 to 15 percent margin increase
Our operations, procurement, and supply chain transformations help clients achieve sustainable cost savings from 16 to 63 percent typically followed by additional cost savings of 2 to 4 percent annually
Read how to unlock value within your company by leveraging our extensive experience in leading global business transformations coupled with our vast portfolio of trademarked IP
Transformation Articles & Publications
No element is as vital to enterprise success than world-class leadership. Learn about 30 best leadership practices that can help any leader maximize not only their potential but also the potential of those around them.
Culture is perhaps the greatest yet most ignored profit generating engine. Unfortunately, a company’s culture is often collecting dust in employees' desks because without psychological ownership these words never drive change.
In today’s ever-evolving corporate landscape where complexity and quickening innovation cycles is a constant hurdle to growth, firms must take a renewed focus on ensuring internal health is aiding rather than hindering growth.
Distinctive digital capabilities is a necessity for staying viable in today's market. This article presents a holistic 9-step digital transformation roadmap that can be leveraged in creating a profitable and sustainable digital ecosystem.
Employee engagement serves as a gateway to product innovation, service excellence, and sustainable growth. However, with only 30% of employees engaged in their work significant value destruction is holding back growth.
If a company wants raving customers it first needs raving employees. The “customer experience quadrant” illustrates the key revenue and cost drivers associated with either top or bottom-quartile customer service performance.
Many companies experience what this articles calls the “culture paradox,” whereby a great initial culture creates growth, that growth creates complexity, complexity destroys that culture, and a poor culture destroys growth.
The days of being successful on merely a differentiated product are over. Simply, a world-class customer experience is equally vital to success. Explore the 9 core transformation drivers needed to exceed customer expectations.
Volatility is the new normal. As such, companies must disrupt themselves before others do it for them. Sales is no exception because digitally empowered customers are continually expanding sales expectations.
Poor decision-making is often the number one culprit for why companies fail or see stagnant growth. Transitioning from a linear, one-dimensional decision-making approach to a 360° omni-stage™ model can unlock growth.
Negotiations, as a corporate capability, offer significant and often overlooked value. Companies can leverage these 10 best practices across functions such as sales, M&A, and procurement to unlock significant value.
The phrase “good enough” is used by the lazy to justify inaction so disrupt yourselves before others do it for you. And, without creating a runway for failure leaders can't expect a runway for success.
A great leader doesn't create followers but instead creates other leaders. Simply, great leaders empower and drive success by leading from behind during good times and leading from the front during turbulent times.
Key accounts often represent ~50 percent of a company's revenue yet typically bring in 5-9 percent lower margins than other customers. Explore 10 best practices, that can close this gap and unlock significant value.
Volatility is the new normal where winners are not those with size but rather those with speed. Leaders must reconcile the need for speed with unbiased, value maximizing decision-making.
Great leaders do not let the preservation of artificial harmony trump the importance of an open, transparent culture where everyone has a voice to respectfully dissent and be heard.