Performance Neuroeconomics Ideation (PNI) is an international firm that specializes in leading global business transformations to Fortune 500 companies, private equity and investment management firms, governments, professional service organizations, and non-profits. It was founded and is currently led by Joshua L. Seedman, an expert in the area of global growth transformations and turnarounds. Our focus is in driving profitable growth through holistic transformations and turnarounds across key areas such as digital, customer experience, sales & marketing, culture/organizational health, decision-making, operations, M&A, and employee engagement. Our value proposition and key differentiation point is that we not only identify the underlying problem and create a recommendation but that we also take a key stakeholder position in the implementation phase either as a key advisor to the executive team or as an interim executive in roles such as a Chief Transformation Officer. This ensures results are not only sound in theory but also truly actionable, ensuring impactful, sustainable, and fully embedded results are achieved post-transformation.
Our profit unlocking transformations are based on our proprietary frameworks which cover the most pressing, top-of-mind challenges matrix driven enterprises face in today's digitally evolved landscape. Our expertise covers digital at scale transformations, customer experience, sales force effectiveness, organizational health (including culture, change management, and employee engagement), growth strategy, M&A, and decision-making turnarounds. See below for a high level overview of the frameworks we leverage in unlocking profitable and sustainable growth for our clients.
Our Approach to Transformations
PNI focuses on the complete lifecycle of global business transformations - from inception to implementation. As such, we take an ownership stake in any client engagement. In its simplest form, our process consists of three core steps, specifically: (1) identification and diagnostic stage, (2) creation of the transformation roadmap, and (3) implementation across the organization. We believe that to be successful, companies need not only a well-defined recommendation and strategic PowerPoint presentation, but also a tactical, boots on the ground implementation team and/or interim executive leading the transformation to ensure the right levers are implemented. As such, we generally take an interim executive role in driving our client's transformation. Secondly, we leverage highly sophisticated and creative contingency fee arrangements in which a majority of our fee structure is generally based on us ensuring the transformation meets agreed upon KPI's. Simply, we are truly embedded and incentivized to not only identify and create an impactful solution but to also drive lasting change for the company and its shareholders. To that end, in taking an interim executive position we leverage our vast P&L ownership and transformation experience as well as our comprehensive, proprietary toolkit of over 50 trademarked transformation platforms, tools, and frameworks to aid enterprises in significantly increasing profitable growth. Together, this differentiated approach ensures the formation of both actionable insights and timely results. We serve clients at every level of the organization, whether as an interim executive, a trusted advisor to top management, or as a hands-on coach to front line employees.
- Unlock Significant Top & Bottom Line Value -
PNI’s proprietary tools and training allow our clients to quickly achieve significant and sustainable top and bottom-line growth. We help clients increase revenues by 22 to 43 percent, reduce costs by 17 to 36 percent, improve margins by up to 2x, and improve shareholder returns by up to 43 percent. A sampling of our client results can be seen below (scroll through and click to enlarge).
Trademarks & IP
- Business Transformation IP -
PNI’s proprietary transformation toolkit covers the complete life cycle of global business transformations and includes over 50 trademarked transformation models. These differentiated models have been leveraged in unlocking significant and sustainable growth across the Fortune 500 and private equity landscape. A sampling of PNI’s exclusive trademarked platforms include:
Inside-Out | Bottoms-Up™: An Organizational Health Transformation Roadmap
Customer Experience Quadrant™
Customer Experience Gap™
Sales Model for Success in the 4th Industrial Revolution
Service Excellence Inside-Out: Want Raving Customers? First Creating Raving Employees™
High-Stakes Negotiations: 10-Step Value unlocking MOdel™
Culture Transformation Quadrant™
DECISION-MAKING REVISITED: DEBIASING PLATFORM™
Engaged Culture: 6-Step Framework™
Keeping Growth Simple: EPC Framework™
Digital Redefined: 9-Step Digital Transformation Framework™
360° Omni-Stage Decision-Making™
The Culture Paradox™
CUSTOMER EXPERIENCE REIMAGINED: 9-STEP TRANSFORMATION JOURNEY™
The Bus Model™ for Driving Organizational Health, Focus, and Alignment
Decision-Making Revisited: Debiasing Platform™
STOP CUSTOMER AMNESIA: THE CROSS-FUNCTIONAL COLLABORATION ROADMAP™
Key Account Management in a Digital Landscape™
DOI Data Transformation Framework™
360° M&A MODEL™: ROADMAP TO ACCRETIVE DEALS
Why Business Transformations
Why Transformations Are Key to Growth
Companies face increasing pressures to keep pace with the rising expectations from customers and shareholders, yet most organizations are failing to achieve growth. This has created an ever-growing gap between top and bottom-quartile performers. Several key stats highlight this ever-growing corporate gap - gaps that we help clients overcome.
74% of transformation projects fail, leaving only 26% actually driving value
85% of stagnant growth stems from internal problems not external, competitive, or market forces
70% of employees are not engaged with their work, with almost 20% destroying value and 50% not creating any value day in and day out
93% of companies do not exceed customer expectations, limiting customer loyalty, advocacy, referrals, and overall lifetime value
50% of the S&P 500 will be out of business over the next decade as compared to 1965 where the average tenure of companies on the S&P 500 was 33 years
Simply, prevalent organizational health problems coupled with quickening innovation cycles, growing customer expectations, and increasing market impatience creates significant value erosion. In a landscape where failure is more common than success, PNI ensures its clients become winners. We do this by acting as a trusted advisor and interim leader in ensuring transformations succeed and drive sustainable value.
Transformation Services by Function
Our digital transformation engagements drive significant growth, innovation, and organizational success ensuring distinctive (1) employee empowerment, (2) product differentiation & (3) customer experience
Our organizational health, culture, and employee engagement transformations drive ownership, enterprise adoption rate, sustainability, and significant revenue and profit growth, including up to 4X ROI
Our customer experience work ensures top customer engagement/loyalty, top quartile net promoter scores, and a pain-point free customer journey, equating to revenue increases by 12% and greater
Our sales transformations includes key negotiation and behavioral science levers, allowing our clients to experience revenue improvements of 12 to 33 percent and margin increases from 6 to 17 percent
Our decision-making and strategy turnarounds mitigate stagnant growth, resulting in 8 to 15 percent improvement in ROI and ~29 percent increase in the likelihood of exceeding targeted returns
Our M&A and PE engagements optimize purchase price while ensuring target synergies are fully reached or exceeded, resulting in 28 to 77 percent higher RTSR and ~37 percent increase in deal closings
We help clients unlock key account value while improving the customer journey via elimination of negotiation pain points, enabling 11 to 17 percent revenue growth and 8 to 15 percent margin increase
Our operations, procurement, and supply chain transformations help clients achieve sustainable cost savings from 16 to 63 percent typically followed by additional cost savings of 2 to 4 percent annually
Read how to unlock value within your company by leveraging our extensive experience in leading global business transformations coupled with our vast portfolio of trademarked IP