- Redefining Leadership Success -
Our leadership transformations unlock sustainable growth for the entire enterprise. Indeed, perhaps no element is as vital to unlocking global growth than world-class leadership. Simply, while the level of employee talent may determine the potential of an organization it is the leader that ultimately unlocks that potential and determines the success of both the organization and its people. While there are many facets that go into successful leadership we have identified 30 best leadership practices all of which are grouped into one of three categories, namely (1) inspire, (2) empower, and (3) innovate.
INSPIRE: To inspire action, great leaders appeal to people's hearts more than their minds. Simply, visionary leaders plan with the mind, lead with the heart, and reflect with the soul.
EMPOWER: Great leaders empower those they are leading while simultaneously creating a collaborative culture that promotes the notion that together we can accomplish anything as long as we don't care who gets the credit.
INNOVATE: Visionary leaders embrace change and understand that the term "good enough" is used by the lazy to justify inaction. As such, great leaders disrupt themselves and their companies before others do it for them.
Although no leader will be a master at each of the proposed 30 leadership practices, awareness is often the greatest agent for change and continuous improvement. As such, our leadership transformation services help any leader maximize not only their leadership potential but also the potential of those around them (Read more about our approach below via our 30 best leadership practices).
Transform Your Leadership Capabilities
30 Best Leadership Practices
Values based leaders don’t care about being right but about doing the right thing, even under the most trying circumstances. Simply, just because it’s legal doesn’t make it right.
Inspiration and action are born from a vision which only happens by appealing to people’s hearts more than their minds; as such, leaders must plan with the head but lead with the heart.
Without focus an inspired vision will never come to fruition. Simply, focus ensures simplicity instead of complexity, alignment instead of chaos, and ownership instead of artificial buy-in.
Leaders can't inspire action without a purpose driven culture. Simply, culture is a company’s nervous system - without it an enterprise is a paralyzed entity because numbers don't drive growth - people do.
Humility is the gateway to successful leadership because great leadership does not rest with those that think they know but rather with those that have the humility to realize they don’t know.
Momentum is a leader’s best or greatest foe. Negative momentum, with its strong gravitational pull, can make a great leader look mediocre while positive momentum can make a mediocre leader look great.
Trust is earned slowly but lost in a moment. If you’re not trusted you cannot lead but to be trustworthy you must first give trust out before expecting to receive it back as leadership is based on goodwill.
Leadership is far more about what you practice and how you practice it than in what you preach and how you preach it. Simply, leaders influence and inspire action through their own behaviors.
Enlarging others makes one bigger. Great leaders give credit where credit is due because the deepest principal of human nature is not money, title, or rank but the thirst for recognition and appreciation.
Don’t confuse leadership and democracy, so lead with emotional awareness because high IQ does very little for leadership success, it’s rather EQ or the lack thereof that determines leadership success.
A great leader doesn't create followers but instead creates other leaders. Simply, empower and drive success by leading from behind during good times and leading from the front during turbulent.
A leader's capacity to empower directly impacts people’s ability to succeed as only empowered people reach their potential. Simply, true leadership comes from giving away power - not hoarding it.
One can lead by pushing down or pulling up. Pushing down focuses on weaknesses while pulling up focuses on strengths. Simply, don't try to put in what was left out but rather draw out what was left in.
Mentorship is a two-way street so invest and be willing to be mentored because one's time as a leader may be fleeting but the investment one makes in people is enduring, with limitless ROI.
In a transformation always on era, leaders must invest in training as people need the endurance of a marathoner, musculature of a sprinter, and mental fortitude to embrace a race with no finish line.
Every rule takes away choice, which is the fuel for learning, innovation, and productivity. As such, leaders must be an enabler not an inhibitor of action by managing for outcomes not activities.
Without goals people never reach their potential yet without simplicity those goals become chaos rather than reality. Thinking big is the mother of innovation while simplicity is the gateway to action.
Keeping a pulse on your team drives engagement versus artificial harmony, engaged employees instead of a toxic culture, and a continuous improvement mindset instead of a sudden mutiny.
Together we can accomplish anything as long as we don’t care who gets the credit because individually we are no more powerful than a single drop of water yet together we are as powerful as an ocean.
A leader isn’t good because they’re right but rather because they’re willing to listen, learn, and bring out the best in people. Without two-way communication one is commanding not communicating.
The phrase “good enough” is used by the lazy to justify inaction so disrupt yourselves before others do it for you. And, without creating a runway for failure leaders can't expect a runway for success.
Volatility is the new normal where winners are not those with size but rather those with speed. Leaders must reconcile the need for speed with unbiased, value maximizing decision-making.
People are a company’s greatest asset and top talent is always in short supply. Great leaders ensure the enterprise not only hires the best but also has the culture, training, and development to keep the best.
Organizations don’t change until people change and people don't change without high engagement. Simply, if a leader wants raving, engaged customers they must first create raving, engaged employees.
Great leaders do not let the preservation of artificial harmony trump the importance of an open, transparent culture where everyone has a voice to respectfully dissent and be heard.
Great leaders focus on the short and long-term by learning from the past, minding the present, and preparing for the future because success is acceptance of the “and” and rejection of the “or.”
Volatility is the new normal meaning decisions must be both quicker and better. Without proper decision-making issues such as biases, heuristics, and “gut” will unknowingly drive value erosive decisions.
Negotiations make up the DNA of almost every leadership initiative so improve this capability or you’ll be begging rather than negotiating while destroying value and leaving a long trail of ruined relationships.
Self-reflection is the fuel for continuous improvement and the gateway to both humility and 20/20 vision. Without self-reflection any past success or failure will be nothing more than a game of chance.
Perseverance is failure’s best friend and ally because life's greatest lessons are learned in the valleys, not the peaks. As such, great leaders know that the lowest valleys present a platform for the highest peaks.
ADDITIONAL TRANSFORMATION SERVICES
Our digital transformation engagements drive significant growth, innovation, and organizational success ensuring distinctive (1) employee empowerment, (2) product differentiation & (3) customer experience
Our customer experience work ensures top customer engagement/loyalty, top quartile net promoter scores, and a pain-point free customer journey, equating to 12 percent and greater revenue increases
Our organizational health, culture, and employee transformations ensure ownership, company wide adoption rate, sustainability, and significant revenue and profit growth, including up to 4X ROI
Our M&A and PE engagements optimize purchase price while ensuring target synergies are fully reached, resulting in 28 to 77 percent higher RTSR and ~37 percent increase in deal closings
Our sales transformations includes key negotiation and behavioral science levers, allowing our clients to experience revenue improvements of 12 to 33 percent and margin increases from 6 to 17 percent
Our Marketing Trifecta™ platform allows companies to witness marketing ROI improvements anywhere from 30 percent to over 3X while also witnessing NPS shifts from the bottom to top quartile
We help clients improve their decision-making protocols via debiasing initiatives, resulting in 8 to 15 percent improvement in ROI and ~29 percent increase in the likelihood of exceeding targeted return
Our ops, procurement, and supply chain transformations help clients achieve sustainable cost savings from 16 to 63 percent typically followed by additional cost savings of 2 to 4 percent annually
Our leadership transformations help those at all levels of the enterprise - from the C-Suite on down - unlock their potential as a leader as well as the potential of those they are leading