Key Account Management
- Results -
Featured Key Account Management Results
Additional Client Results
Results By Function
With often 85% of stagnant growth stemming from internal problems we leverage our trademarked “inside-out | bottoms-up” model to drive profound financial and cultural impact
Our digital transformation process is a deep-rooted, holistic methodology comprised of our proprietary nice-step process that unlocks significant and sustainable top and bottom line growth
Our service excellence transformations drive top quartile results across customer loyalty and employee engagement, ensuring improved customer lifetime value, advocacy, and ratings
Our M&A and PE engagements optimize purchase price while ensuring target synergies are fully reached or exceeded, resulting in 28 to 77 percent higher RTSR and ~37 percent increase in deal closings
Our sales transformations includes key negotiation and behavioral science levers, allowing our clients to experience revenue improvements of 12 to 33 percent and margin increases from 6 to 17 percent
Our procurement and supply chain transformations help corporations achieve sustainable cost savings from 16 to 63 percent typically followed by additional cost savings of 2 to 4 percent annually
We help clients improve their decision-making protocols via debiasing initiatives, resulting in 8 to 15 percent improvement in ROI and ~29 percent increase in the likelihood of exceeding targeted returns
Our contract transformations increase profits up to 31 percent, improve the likelihood of reaching an agreement by ~95 percent, and increase the chance of a Pareto Optimal outcome by ~139 percent
We transform our client's proposal conversion rate by 21 to 59 percent, improve their margins per winning bid by 6 to 14 percent, and increase the revenue per winning proposal by 13 to 36 percent
Transformation Articles & Publications
No element is as vital to enterprise success than world-class leadership. Learn about 30 best leadership practices that can help any leader maximize not only their potential but also the potential of those around them.
Culture is perhaps the greatest yet most ignored profit generating engine. Unfortunately, a company’s culture is often collecting dust in employees' desks because without psychological ownership these words never drive change.
In today’s ever-evolving corporate landscape where complexity and quickening innovation cycles is a constant hurdle to growth, firms must take a renewed focus on ensuring internal health is aiding rather than hindering growth.
Distinctive digital capabilities is a necessity for staying viable in today's market. This article presents a holistic 9-step digital transformation roadmap that can be leveraged in creating a profitable and sustainable digital ecosystem.
Employee engagement serves as a gateway to product innovation, service excellence, and sustainable growth. However, with only 30% of employees engaged in their work significant value destruction is holding back growth.
If a company wants raving customers it first needs raving employees. The “customer experience quadrant” illustrates the key revenue and cost drivers associated with either top or bottom-quartile customer service performance.
Many companies experience what this articles calls the “culture paradox,” whereby a great initial culture creates growth, that growth creates complexity, complexity destroys that culture, and a poor culture destroys growth.
The days of being successful on merely a differentiated product are over. Simply, a world-class customer experience is equally vital to success. Explore the 9 core transformation drivers needed to exceed customer expectations.
Volatility is the new normal. As such, companies must disrupt themselves before others do it for them. Sales is no exception because digitally empowered customers are continually expanding sales expectations.
Poor decision-making is often the number one culprit for why companies fail or see stagnant growth. Transitioning from a linear, one-dimensional decision-making approach to a 360° omni-stage™ model can unlock growth.
Negotiations, as a corporate capability, offer significant and often overlooked value. Companies can leverage these 10 best practices across functions such as sales, M&A, and procurement to unlock significant value.
The phrase “good enough” is used by the lazy to justify inaction so disrupt yourselves before others do it for you. And, without creating a runway for failure leaders can't expect a runway for success.
A great leader doesn't create followers but instead creates other leaders. Simply, great leaders empower and drive success by leading from behind during good times and leading from the front during turbulent times.
Key accounts often represent ~50 percent of a company's revenue yet typically bring in 5-9 percent lower margins than other customers. Explore 10 best practices, that can close this gap and unlock significant value.
Volatility is the new normal where winners are not those with size but rather those with speed. Leaders must reconcile the need for speed with unbiased, value maximizing decision-making.
Great leaders do not let the preservation of artificial harmony trump the importance of an open, transparent culture where everyone has a voice to respectfully dissent and be heard.